A real CRM. Not an applicant tracker with a sales tab.
crm
Most recruitment tools are built around delivery. Sales gets a screen and a status field. Seven20 gives your sales team the account management, campaign tooling and forecasting an enterprise sales function would expect, on the same records as the jobs they win.
#One
CRM in
the world
One
Platform for your
CRM & ATS
150+
Recruitment businesses run on Seven20
100%
5-star AppExchange reviews
one system
Recruitment is a sales business.
Most recruitment systems manage applications and placements. The sales side is treated as an afterthought. Seven20 gives you a genuine CRM connected directly to your applicant tracking.
Accounts
Pipeline
Candidates
Revenue
All in one place, and never more than a click apart.
You can tell what a system was built for by what it makes hard.
THREE TESTS
Run them on the system you have now.
01
test
The whole account
Ask it to show you everything you do with one global client. Every region, every division, every contact, and who is a customer versus a prospect. If the answer is a spreadsheet somebody maintains, the system was built to track jobs, not relationships.
On Seven20: one account record across every subsidiary, with jobs, contacts and opportunities attached.
02
test
Who can we contact?
Ask your outbound team who they’re allowed to contact this week. If they have to ask three recruiters first, your CRM doesn’t know what your delivery team knows, and you’re one little email away from an awkward ‘sorry’ call.
On Seven20: sales and delivery work from the same contact history, so outbound can see who’s already in a process.
03
test
The forecast
Ask what the forecast said ninety days ago. If nobody trusts the answer enough to look, then the pipeline is being maintained for reporting rather than for selling, and the numbers arrive after the decisions.
On Seven20: pipeline updates as your team works, so the forecast reflects what’s actually happening.
None of this is a missing feature. It’s what happens when sales is a tab on a delivery system. The account is only as big as the last job, and the pipeline is only as accurate as last Friday.
SALES & GROWTH
The full sales side of your recruitment business.
sales pipeline
Give your sales team a real sales tool.
Sales pipeline with Kanban and list views
Account tiering and relationship grading
Recruitment is a sales business. With Seven20, your account-based selling runs on the same platform as your delivery, so the handover is a status change rather than a conversation, and nothing gets lost between winning a job and filling it.
Custom call scripts and email templates
Track known risks and lost opportunities
Outbound campaigns that exclude accounts your recruiters are already working
"We now have accurate, real-time insights that help us make better decisions and plan with greater confidence."
Sue Palmer
Director Ernest Hunter Green
The account you already have is the cheapest pipeline
you will ever build.
Winning a new logo costs more than growing one you already serve, and every recruitment leader knows it. The reason it does not happen is rarely effort. It is that the system cannot see the shape of the account, so nobody can tell the difference between a client and a division of a client.
​
When the hierarchy is in the system, three things follow. Your sales team can see which parts of an account are still open. Your outbound campaigns can target them without cutting across live conversations. And your forecast reflects an account rather than a list of jobs.
And when you change how you sell, you change the CRM
Add an SDR function, move to account-based selling, split a region in two. On a fixed system each of those is a change request. Here it is configuration, and your admins can do it.
Pipeline strategy
Capability |
|---|
Cheap |
Go live |
Global account hierarchies |
Prospect to customer logic |
Multi-contact relationship tracking |
SDR & outbound campaign management |
Pipeline and revenue forecasting |
CRM and ATS in one |
Data governance & validation rules |
Custom dashboards & reporting |
*With AI, implementation time and cost are rapidly reducing.
Most recruitment tools call themselves a CRM. Here is what that looks like in practice.
How Seven20's recruitment CRM compares.
Off-the-shelf tools |
|---|
Yes |
Quick |
Not supported |
Manual only |
Single contact focus |
Not available |
Basic |
Separate systems |
Limited |
Fixed templates |
COMPARISON
Other Salesforce-based tools |
|---|
No |
Slow |
Limited |
Basic |
Partial |
Requires add-ons |
Limited configuration |
Partial integration |
Vendor control |
Partial |
Seven20 |
|---|
No |
Getting quicker* |
Full support |
Configurable rules |
Full relationship mapping |
Native Salesforce |
Fully configurable |
Fully unified |
Configurable by you |
Full Salesforce reporting |
”Working with Seven20 has proved to be an excellent decision for us, filling a gap in the market for software that allowed us to have an extremely customisable solution. Would highly recommend Seven20 and their team.”
Adrian Winfield
Phi Partners
Our customers put it better than we could.
Customers
“Powerful, Customisable CRM with dedicated first-class support. The platform is very user-friendly, and delivers a highly customisable solution tailored to meet your unique recruitment needs effortlessly.”
Viviana Pirrotta
W Executive
“Salesforce was the right choice for us. Agile, efficient, and cloud based. What we needed was a recruitment app that could truly make the most of it. That app is Seven20. Fantastic tech and exceptional support.”
Kristian Martin
Tangent International
Rated 5 stars on the Salesforce AgentExchange.
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The full Seven20 solution.
A recruitment CRM is only the beginning. Everything you win connects to how you deliver it.
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Frequently asked questions
Most recruitment platforms are built around delivery and treat CRM as an afterthought. Seven20 gives your sales team the same account management and relationship mapping capabilities as any enterprise sales function, while connecting directly to delivery.
No. Salesforce licences are included as part of Seven20. You get the full power of the platform without managing a separate subscription.
Yes. Seven20 supports global account hierarchies linking regional offices and divisions to a parent account. You define your own prospect and customer logic at each level, so no opportunity gets overlooked.
Yes. Your marketing and outbound teams can segment accounts and run outbound campaigns without manually checking with recruiters about who is already in conversation with a contact.
The CRM and applicant tracking are a single connected system. When a sales opportunity converts to a job, all account and contact data carry through automatically with no re-entry required.
That depends on how much you configure. A sales team abandons a CRM when logging activity costs more than it returns, so the pipeline views, required fields and stages need to match how your team already sells. That is configuration work, and it is the part that decides whether this page's argument holds in your business.
Possibly. If you sell to single-site clients, do not run a separate outbound function, and forecast off a spreadsheet you trust, most of what is on this page is capacity you will not use. It earns its place when accounts are large enough to have a structure, or when sales and delivery are separate teams that need to see the same records.