How is Seven20's applicant tracking different from off-the-shelf tools?

Most applicant tracking systems give you fixed stages and expect you to adapt. Seven20 lets you define your own workflows per job type, so the system works around how your recruiters actually place people, not the other way around.

Do we get Salesforce licences included?

Yes. Salesforce licences are bundled into Seven20. You get the full power of the platform without managing a separate subscription or vendor relationship.

Can it handle both permanent and contract placements?

Yes. Seven20 supports standard and custom job types with separate workflow logic for each. Revenue recognition, day-rate billing, contract extensions and split tracking all apply to both placement types.

How does applicant tracking connect to the rest of Seven20?

It is the same system, not an integration. A sales opportunity that converts to a job carries its account and contact data through with no re-entry. A confirmed placement triggers billing, compliance checks and payroll data in the mid and back office, on the same record. Automations and AI read and write to those records directly.

What search does it come with?

Boolean and keyword search, global radius search, skills and tag filtering, and AI-ranked results scored by match quality or activity date. Any field in the system can be made searchable.

How long does implementation take?

Longer than an off-the-shelf tool, shorter than a Salesforce build. Most businesses go live in weeks from a vertical template. Deeper configuration takes longer, and how much you do up front is your call. We're using AI to automate more of the configuration and data mapping, which is shortening timelines, but it won't be live in a single day.

What if our recruiters don't use it?

Then we haven't configured it properly, and that's a fair thing to hold us to. Adoption failures on recruitment systems are usually a mismatch between the stages in the system and the way the desk actually runs. Bring us the desk you think is hardest and we'll configure it in the demo rather than after you sign.

Applicant tracking system

An applicant tracking system your recruiters will actually use.

Most applicant tracking systems make your recruiters follow their process. Seven20 is built around yours. Every stage, from sourcing to placement, configured to match how your team already wins.

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#One

CRM in the
world

One

Platform for ATS and CRM, not two bolted together

100%

5-star AppExchange reviews

250+

Implementations delivered

"Our adoption of the product was poor. We were still having to use the same spreadsheets and side documents from before, as the platform was rigid."

Myles Vines, Co-founder
TechTalent Resourcing

An applicant tracking system nobody uses is a spreadsheet with a login screen.

So the candidate stays in someone's inbox, the real pipeline stays on a shared drive, and the system holds a version of the truth that only gets updated on Friday for the report. Adoption gaps become data gaps, and by the time it shows up in your numbers it's been there a year.

the problem

Three reasons recruiters stop using a typical ATS: pipeline stages that don’t match how they place candidates, a required security clearance field that doesn’t apply to the job, and a perm hire workflow applied to a contract renewal.

built around you

Your process. Not ours.

Most recruitment tools dictate how you work. Seven20 is built around your workflows and job types, with the applicant tracking and CRM as a single system, so nothing gets lost as you move from sales to delivery. And people actually use it because it works the same way they do.

unified inbox

Every source, one inbox.

Every sourcing channel in one place. Seven20 pulls from job boards, LinkedIn, email and CV parsers to automatically create candidate records, so your team spends less time on data entry.

Gmail and Outlook integration

LinkedIn and job board aggregators

Your own website

CV parsing with automatic record creation

Email sync so no touchpoint gets lost

pipeline

From job lead
to placement.

Manage every open role with job-specific workflows built around your team, not a generic template. Drag and drop candidates through your own pipeline stages, with automated emails and interview booking handled along the way.

A contract renewal and an executive search are not the same process, and on Seven20 they don’t have to share a set of stages or a set of required fields.

Seven20 job lead pipeline showing recruitment opportunities and lead stages

Custom job types and stages, configured per job type

Drag-and-drop pipeline with mass actions

Revenue forecasting and split billing

Automated stage-triggered communications

Commitment and fillability management

revenue lifecycle

Close the deal, track everything.

Every placement tracked in one record: revenue recognition, splits, extensions, and management approvals. Connected to your back office from day one, with aftercare workflows that keep you front of mind long after the start date.

Seven20 revenue lifecycle showing the billing scheduler for managing recruitment billing

Revenue recognition and distribution

Split billing across multiple consultants

Extensions and contract renewals

Management approval workflows

Automated placement aftercare

Capability
Cheap
Go-live
Define your own stages, per job type
Different workflow logic for perm, contract and temp
Boolean, radius and AI-ranked search
Revenue forecasting and splits
Placement aftercare automation
Applicant tracking and CRM in one system
Build your own reports and dashboards
Enterprise-grade security

*With AI, implementation time and cost are rapidly reducing.

How Seven20's applicant tracking system compares.

Most platforms offer off-the-shelf workflows and call it an applicant tracking system. Here's how they stack up.

Off-the-shelf tools
Yes
Quick
No
No
Basic
No
No
No
Fixed templates
No

COMPARISON

Other Salesforce-based tools
No
Slow
Limited
Partial
Partial
Limited
No
Partial
Partial
Yes

Seven20
No
Getting quicker*
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes

why it matters

Adoption is the number every other number depends on.

An applicant tracking system doesn’t produce value by existing. It produces value when the work goes through it, because that is when the reporting is real, the automations have something to run on, and the AI has something worth reading.

Which is why configuration is not a nice-to-have on this page. Stages that match the job, required fields that make sense for that job type, and data that arrives from the channel rather than from a keyboard. Each one removes a reason to work around the system.

Required fields that make sense for the job type

Data that arrives from the channel, not typed in

95%

“95% of our work is carried out on platform in Seven20. And that wasn't happening before. In fact, I wouldn't have even imagined half of it was on platform.”

Richard Snarey, Director
Phoenix Resourcing Services

Read the full story >

ready to get started?

Bring the job type that never fits and we’ll build its pipeline.

The one your current system makes your team work around. We will configure its stages, its required fields and its comms in the demo, and you can decide whether your recruiters would use it.

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Seven20 candidate application tracking pipeline by stage

The full Seven20 solution.

Every part of your business in one place. No integrations to maintain, no data gaps between teams.

Seven20 dashboard showing recruitment activity and key performance insights

CRM
Sales, pipeline, and accounts built on the world’s best CRM.

Seven20 flow builder showing automated job advert generation

Automation
Workflow triggers you can build, change or switch off.

Portal
A secure, branded window into your CRM for candidates, clients and suppliers.

Seven20 AI assistant displaying selectable AI tools for recruitment tasks

AI
Agents with open prompts and a review step before anything saves.

Seven20 compliance manager displaying candidate documents, passport details and compliance status

Mid and back office
Billing, timesheets, payroll data and compliance on the same records as the placement.

Frequently asked questions

Most applicant tracking systems give you fixed stages and expect you to adapt. Seven20 lets you define your own workflows per job type, so the system works around how your recruiters actually place people, not the other way around.
Yes. Salesforce licences are bundled into Seven20. You get the full power of the platform without managing a separate subscription or vendor relationship.
Yes. Seven20 supports standard and custom job types with separate workflow logic for each. Revenue recognition, day-rate billing, contract extensions and split tracking all apply to both placement types.
It is the same system, not an integration. A sales opportunity that converts to a job carries its account and contact data through with no re-entry. A confirmed placement triggers billing, compliance checks and payroll data in the mid and back office, on the same record. Automations and AI read and write to those records directly.
Boolean and keyword search, global radius search, skills and tag filtering, and AI-ranked results scored by match quality or activity date. Any field in the system can be made searchable.
Longer than an off-the-shelf tool, shorter than a Salesforce build. Most businesses go live in weeks from a vertical template. Deeper configuration takes longer, and how much you do up front is your call. We’re using AI to automate more of the configuration and data mapping, which is shortening timelines, but it won’t be live in a single day.
Then we haven’t configured it properly, and that’s a fair thing to hold us to. Adoption failures on recruitment systems are usually a mismatch between the stages in the system and the way the desk actually runs. Bring us the desk you think is hardest and we’ll configure it in the demo rather than after you sign.