At a glance
Agility
Changes to processes and reports made with ease.
Continuous development
Constantly evolving to meet new needs.
Long-term impact
A stable foundation for delivering high-level service.
Background
Hunter Phillips is an Executive Search Company exclusively operating in the renewable energy sector. Since inception, they have established themselves as an industry leader, building successful relationships across Europe, the US, and APAC regions, with a commitment to being at the forefront of technology and innovation.
After achieving remarkable growth of over 50% in a single year, Hunter Phillips recognised that their existing infrastructure could no longer support their trajectory. Following an extensive 12-month market review, they selected Seven20 to provide a bespoke, Salesforce-based CRM.
The challenge
Success brings its own set of challenges. Throughout 2023, Hunter Phillips scaled their business by more than 50%, exposing the limitations of their existing systems. What they needed wasn't just a database, but a scalable engine capable of handling complex, global executive search operations.
Rapid growth: the business scaled by more than 50% in a single year.
Outgrown systems: existing infrastructure couldn't keep pace with that trajectory.
More than a database: the team needed a scalable engine, not just a place to store records.
"Having scaled our business by more than 50% throughout 2023, we found ourselves in the market for a more bespoke, scalable and tailored CRM."
Why Seven20?
The Operations team spent over a year meticulously vetting available CRMs. Seven20 emerged as the clear front-runner, distinguished by its Salesforce architecture and the ability to integrate seamlessly with Hunter Phillips' wider technology stack.
Bespoke capability: the ability to tailor the system exactly to Hunter Phillips' niche requirements.
Integration: seamless connection with other technology partners.
Partnership: from the first discovery session, the Seven20 team demonstrated a willingness to partner rather than just sell.
The implementation
It was the human element that sealed the deal. From the very first discovery session, the relationship felt less like a sales process and more like a genuine partnership.
A collaborative start: the relationship began with a discovery session focused on understanding Hunter Phillips' exact needs.
Partnership from day one: Seven20 approached the process as a partner, not just a vendor.
"Working with Josh and his team from our first discovery session, we knew we could partner with Seven20 exactly as we wished!"
The results
Eighteen months into the partnership, Hunter Phillips has a platform that is robust, bespoke, and fully integrated. The system has moved beyond a static tool to become a living part of the business that adapts to new strategies.
Agility: The platform allows the team to make changes to processes and reports with ease
Continuous development:The system is treated as a "work in progress," constantly evolving to meet new business needs.
Long-term impact: A stable foundation that supports consultants in delivering high-level service.
"We now have a platform in place that is scalable, bespoke and fully integrated with our tech stack. Albeit only 18 months in, we can see the benefits as a business."
Looking ahead
For Hunter Phillips, customer service was a decisive factor from the very start. High availability and genuine support set Seven20 apart from other vendors in the market and that hasn't changed since go-live.
"From our very first discovery call we have found the Seven20 team to be far superior to other CRM suppliers... The customer service from Seven20 was one of the main reasons we chose the platform."
Advice for others
"Explore Seven20 and its possibilities! Although moving CRM is a huge undertaking and not for the faint hearted, the whole of the Seven20 team are on hand to support you."
Ready to write your own success story?
See how Seven20 could work for your team book a demo and find out.